FAQs
If you are still experiencing a service problem, call the Repair Help Desk at 1-877-422-5282 for further assistance.
How do I know if my network is down in my area? ›
You can also check your internet provider's own website or social accounts for live information. Twitter is often where a lot of providers let customers know about outages and planned works in certain regions.
Is TDS down Knoxville, TN? ›
User reports indicate no current problems at TDS Telecom
TDS Telecom offers phone, high-speed internet and TV service to businesses and individuals in 32 U.S. states.
Why isn't the internet working in my area? ›
This could be due to multiple reasons like network congestion, topography changes or power outages.
How do I reset my TDS Internet? ›
How do I reset my modem? Press the modem reset button on the back of your modem for 10 seconds, then release. This initiates a factory reset, which changes your wireless configurations back to default settings (Wireless active, Network name, Preshared Key matching the sticker).
How do I report WIFI not working? ›
Here is a list of customer care numbers for some of the top broadband service providers in India:
- Airtel: 121 (toll-free)
- BSNL: 1504 (toll-free) or 1800-345-1500.
- Jio: 199 (toll-free) or 1800-889-9999.
- YOU Broadband: 1800 121 222.
- Tata Play: 1800-208-6633.
- ACT Fibernet: 1800 1022 836.
- Hathway: 1800 419 3114.
How do I check if the internet is out in my area? ›
Fortunately, the NBN Co outage map is a helpful tool that can provide real-time information about any network outages in your area. By checking the map, you can quickly determine if your outage is part of a larger network issue or if it is an isolated incident.
How do you check if a network is down? ›
Select the Start button, then type settings. Select Settings > Network & internet. The status of your network connection will appear at the top. Windows 10 lets you quickly check your network connection status.
How do I troubleshoot my local area network? ›
Troubleshooting LAN Connectivity
- Turn everything off. Start with the computers, then the router, and then the cable modem.
- Leave everything turned off for 30 seconds.
- Turn everything back on. ...
- Turn on the router.
- Turn on the primary computer, and then turn on the remaining computers.
Why is TDS internet so slow? ›
Your computer may have a number of applications running in the background that can impact your speeds. Close these applications. For the truest test of your speeds, we recommend disconnecting the power to your modem, router and computer. Turn them back on in the following order; modem, then router, then computer.
Your question is important to us. Please select which issue you are experiencing and we will respond within 2 business days. If you need immediate assistance, please call us at 1-866-571-6662.
What is TDS in Tennessee? ›
Since 1969, TDS has been helping customers across the country with telecommunications solutions. We provide high-speed Internet, TV, and phone services to over 900 communities throughout the U.S.
Why is there suddenly no internet? ›
Common causes of no internet connection include problems with the router or modem, incorrect DNS settings, IP address conflicts, or issues with your internet provider.
Why is my Wi-Fi connected but no internet? ›
How do I fix a Wi-Fi connection that says "connected, no internet"? Try and fix the Wi-Fi “connected, no internet” message by unplugging your router, waiting a minute, and plugging it back in. Another common solution is to disconnect from (or forget) your Wi-Fi network and then reconnect again.
How do I find out why my internet is not working? ›
- Check Service Isn't Being Blocked. ...
- Open Windows Network Diagnostics and Check Your DNS settings. ...
- Check the Wi-Fi Adapter. ...
- Reset Internet Explorer Settings. ...
- Reset Network Settings. ...
- Restart File/Windows Explorer. ...
- Check Windows Services. ...
- Forget Wi-Fi Network.
How do I report a loss of internet connection? ›
💬 Get started by messaging us at m.me/PLDTHome. Select "Report A Problem", and follow the steps in creating a repair ticket. Check out this short video to learn how. 👇 For more information on how to troubleshoot your internet connection, visit https://pldthome.info/FBFixNo.
How do I report an Internet site? ›
ReportFraud.ftc.gov.
How can I contact TDS customer service? ›
How can I correct my TDS return offline? ›
To file TDS offline correction, you need to follow these steps: Download the consolidated TDS file from the TRACES website. Import the file and prepare a correction statement as per the applicable category. Fill in the provisional receipt number and validate it through File Validation Utility.